Terms and Conditions – 123m Pakistan Betting Platform Rules

1Acceptance of Terms

By accessing 123m.bet, registering an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions in their entirety. These Terms apply every time you use any part of the 123m platform, including the sportsbook, casino, live dealer rooms, and promotional offers.

If you do not agree with any part of these Terms, you must not use 123m. Your continued use of the platform after any update to these Terms constitutes your acceptance of the revised version. 123m reserves the right to update these Terms at any time, and we will notify registered players of material changes through their registered email address or a notice on the platform.

2Eligibility

To open and maintain an account on 123m, you must meet all of the following conditions at all times:

• You must be at least 18 years of age. No exceptions will be made regardless of the applicable local age for gambling-related activities.
• You must be accessing 123m for your own personal, recreational use only, not on behalf of any third party or employer.
• You must not be a current employee, contractor, director, or close family member of any employee of 123m or its technology, payment, or marketing partners.
• You must not be under any form of self-exclusion, voluntary exclusion, or regulatory exclusion that restricts your access to online betting or gaming services.
• Your use of 123m must comply with all applicable laws in your jurisdiction. It is your sole responsibility to determine whether using 123m is lawful in your location before registering.

123m reserves the right to request proof of age at any time. Players who cannot confirm their age when asked will have their account suspended and access blocked until verification is completed.

3Account Registration

Each person is permitted to hold one account only on 123m. Duplicate accounts created to circumvent bonuses, reinstate suspended access, or for any other reason will be closed. Any winnings accumulated in a duplicate account will be void and not paid out.

When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, mobile number, and email address. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance held in the account.

123m may at any time request supporting documentation to verify your identity, address, or ownership of a payment method. Documents typically requested include a copy of a valid CNIC (Computerised National Identity Card), a recent utility bill or bank statement, and a screenshot or confirmation from your mobile wallet. Accounts that do not pass verification may be restricted from withdrawals until the process is completed.

4Account Security

You are responsible for keeping your 123m login credentials – username, password, and any two-factor authentication method – confidential and secure. 123m will never contact you by phone, email, or chat to ask for your full password. Any communication claiming to be from 123m and requesting your password should be treated as fraudulent and reported immediately.

If you believe your account has been accessed without your authorisation, you must notify 123m immediately via live chat or email at support@123m.bet. 123m will investigate and, where appropriate, place a temporary hold on account activity while the matter is resolved.

Any bets or transactions placed using valid login credentials before you notify 123m of unauthorised access will be treated as valid and will not automatically be reversed. 123m cannot be held liable for losses resulting from your failure to maintain secure login credentials.

5Deposits and Withdrawals

All financial transactions on 123m are denominated in Pakistani Rupees (PKR). Accepted deposit methods currently include Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. The minimum deposit is Rs 200.

123m does not accept deposits made from third-party accounts, shared wallets, or payment methods not registered in your own name. Deposits from unverified sources may be returned and the associated account suspended pending investigation.

Withdrawals are processed to the same payment method used for the original deposit wherever technically possible. If the original method is unavailable, an alternative verified method registered to your 123m account may be used after written confirmation from our support team.

• Easypaisa and JazzCash withdrawals: typically processed within 5 minutes of request approval.
• NayaPay and SadaPay withdrawals: typically within 30 minutes.
• IBFT bank transfers: up to 2 business hours depending on your bank's processing schedule.
• Visa/Mastercard withdrawals: 1–3 business days depending on your card issuer.

123m does not charge fees on standard deposits or withdrawals. Your payment provider may apply their own standard transaction fees, for which 123m bears no responsibility.

Withdrawal requests are subject to completion of any active wagering requirements attached to bonus funds in your account. Attempting to withdraw funds before meeting applicable bonus conditions will result in the bonus and associated bonus winnings being forfeited before the withdrawal is processed.

6Betting Rules

All bets placed on 123m are subject to the specific rules displayed for each market at the time of bet placement. In the event of a conflict between a general rule in these Terms and a specific rule displayed for a market or event, the specific market rule takes precedence.

Key general betting rules on 123m include the following:

• Bets are accepted at the odds displayed at the time of placement. 123m is not obligated to honour odds published due to a pricing error, and such bets may be voided at our discretion with stakes returned.
• Bets placed after an event has started will be voided unless the bet was accepted under live in-play conditions with 123m's knowledge that the event was in progress.
• For cricket, if a match is abandoned or reduced and does not meet the minimum overs required under the relevant competition rules, bets are void and stakes are returned unless specific market rules state otherwise.
• For football, bets are settled on the result at full time (90 minutes plus injury time) unless a market is specifically described as covering extra time and penalties.
• The maximum payout on any single bet is Rs 10,000,000. Accumulator bets have the same single-event cap applied per selection before overall cap calculation.
• 123m reserves the right to limit the maximum stake accepted from any account for any market or event at its sole discretion.

7Casino and Live Game Rules

All casino games available on 123m – including slots, RNG table games, and live dealer titles – use certified random number generators (RNG) or are operated by licensed live dealer software providers. The theoretical return-to-player (RTP) percentage for each game is available within the game's information panel.

In the event of a malfunction – including network disconnection, software error, or game glitch – any bet affected by the malfunction will be void and the stake returned. 123m is not liable for losses caused by technical failures outside our direct control provided we take reasonable steps to investigate and resolve them promptly.

Live dealer game results are final once the round is complete and confirmed on-screen. Chat features in live dealer rooms must not be used for abusive, offensive, or collusive communication. 123m moderates live dealer chat and reserves the right to remove chat access from any player without notice.

8Bonuses and Promotions

123m offers a range of bonuses and promotions including a welcome deposit match, weekly reload bonuses, cashback offers, and a VIP programme. Every promotion is subject to its own specific terms, which are displayed on the Promotions page and must be read before claiming.

General bonus conditions that apply across all 123m promotions unless a specific offer's terms state otherwise:

• All bonuses are available to players who have a fully verified account and are in good standing with no outstanding term violations.
• Wagering requirements must be met in full before any withdrawal of bonus funds or winnings derived from bonus funds is permitted.
• Bets placed using bonus funds must meet the minimum odds threshold stated in the promotion's specific terms. Bets placed at odds below the threshold do not contribute to wagering requirement completion.
• Bonuses have an expiry date. Any unmet wagering requirement and associated bonus balance will be removed from the account when the offer expires.
• Only one bonus may be active at a time unless the promotion explicitly states otherwise.
• 123m reserves the right to withdraw or modify any promotion at any time. Players who have already claimed an active bonus will not be affected by modifications made after their claim date.
• Abuse of bonus terms – including but not limited to creating duplicate accounts, coordinating bets with other players to guarantee outcomes, or placing bets specifically to drain wagering requirements without genuine risk – will result in the bonus being removed and the account reviewed.

9Prohibited Conduct

The following activities are strictly prohibited on 123m and may result in immediate account suspension, permanent closure, and forfeiture of funds pending investigation:

• Providing false, inaccurate, or misleading information during registration or verification.
• Operating multiple accounts or allowing a third party to operate an account on your behalf.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform or place bets.
• Engaging in arbitrage betting or matched betting strategies that exploit 123m's odds in combination with promotions to guarantee a profit.
• Colluding with other players, sports participants, or insiders to gain an unfair advantage in betting markets.
• Attempting to access or exploit system vulnerabilities, bugs, or pricing errors.
• Using the platform to launder funds or engage in any activity that violates applicable financial regulations.
• Abusive, threatening, or harassing conduct toward 123m staff or other players through any communication channel.

123m cooperates fully with law enforcement and regulatory authorities in any investigation related to suspected financial crime, fraud, or match-fixing activity associated with bets placed on the platform.

10Responsible Gaming

123m is committed to promoting responsible gambling. Gambling is intended to be a form of entertainment. It should never be used as a means to generate income, relieve financial pressure, or cope with emotional stress.

The following tools are available to all 123m account holders free of charge at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately when set and can only be decreased immediately – increases require a 24-hour cooling-off period.
• Loss Limits: Cap how much you can lose in a defined period. Limits take effect immediately.
• Session Time Reminders: Receive alerts after a set time period playing to prompt reflection on your session.
• Cooling-Off Period: Temporarily suspend your account for periods of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself for 30 days, 3 months, 6 months, 1 year, or permanently. Self-exclusion takes effect within 24 hours of request and cannot be reversed during the selected period.

Full details of all responsible gaming options and support resources are available on the Responsible Gaming page.

11Privacy and Data

123m collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering, you consent to the processing of your personal data as described in the Privacy Policy.

Personal data is used for account management, identity verification, payment processing, customer support, and regulatory compliance. 123m does not sell personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by law.

All data is stored using industry-standard encryption. You have the right to request a copy of the personal data 123m holds about you by contacting support@123m.bet.

12Limitation of Liability

To the maximum extent permitted by applicable law, 123m's total liability to any player for any claim arising from use of the platform is limited to the amount of real money funds deposited by that player in the 30 days preceding the event giving rise to the claim.

123m is not liable for:

• Loss of profits, business, or opportunity, whether direct or indirect.
• Losses arising from network outages, device failures, or internet service interruptions beyond 123m's reasonable control.
• Decisions made by a player based on information displayed on the platform that contains errors caused by third-party data providers.
• Unauthorised access to an account where the player failed to maintain secure credentials.

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for fraud or personal injury caused by negligence.

13Amendments to These Terms

123m reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 123m will notify registered players by email to their registered address and/or through a prominent notice on the platform at least 14 days before the changes take effect, except where a change is required immediately by law or regulation.

If you do not accept an amendment to these Terms, you must close your account before the new Terms take effect. Continued use of 123m after the effective date of any amendment constitutes your acceptance of the revised Terms.

14Governing Law and Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to 123m's operating jurisdiction.

In the event of a dispute between a player and 123m, both parties agree to first attempt to resolve the matter through 123m's internal dispute resolution process by contacting support@123m.bet with full details of the complaint. 123m will acknowledge the complaint within 24 hours and provide a substantive response within 5 business days.

If a complaint cannot be resolved through internal channels within 30 days, both parties agree to submit the matter to binding arbitration rather than litigation. The arbitration will be conducted in English.

15Contact Us

If you have any questions about these Terms and Conditions, your account, or any aspect of 123m's services, our support team is available 24 hours a day, seven days a week through the following channels:

• Live Chat: Available on every page of 123m.bet. Average response time under 2 minutes.
• Email: support@123m.bet – responses within 4 hours.
• FAQ: Common questions answered at /faq.

For responsible gaming support, please visit the Responsible Gaming page or ask any support agent to connect you with the dedicated responsible gaming team.